Cooking Tip:
For the best flavor, defrost slowly in the fridge overnight, then sear quickly on high heat with garlic, chili, and a splash of lime.
Storage:
Keep frozen at -18°C. Once defrosted, do not refreeze.
❄️ Frozen Products Delivery – Terms & Conditions
Welcome to Bountiful Harvest! Before placing your order, please review our delivery terms for frozen products. These ensure your items arrive safely and on time.
🛒 Placing an Order
You can place your orders easily through our website.
✅ Once your order is received, we’ll give you a quick call to confirm the details.
📞 We’ll also confirm the delivery day and time over the phone.
Thank you for shopping with us!
🚚 Delivery Details
🗓 Delivery Days: Monday to Friday
⏰ Delivery Hours: 10 AM – 6 PM
📞 We’ll confirm your delivery time with a phone call.
⚡ Need it urgent?
Urgent deliveries can be arranged depending on stock availability. Please note: any additional costs will be borne by the client.
🌡 Safe & Fresh:
All orders are packed in temperature-controlled packaging to keep your items fresh and secure.
🏠 If You’re Not Home:
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We can leave your order in a safe place — but only if you’ve specified it.
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If redelivery is needed, a fee may apply.
❄️ Storing Your Frozen Products
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Please transfer your products to a freezer immediately after delivery
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We are not liable for items spoiled due to delayed storage
💸 Returns & Refunds
Due to health and safety reasons, we cannot accept returns on frozen items.
But if something isn’t right, we’re here to help!
Contact us within 24 hours for:
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Damaged packaging
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Missing or incorrect items
📸 Photos may be required to process your claim.
⭐ Quality Guarantee
We’re committed to high-quality frozen products.
Not satisfied? Reach out—we’ll make it right.
⚠️ Delays & Unexpected Events
Delivery may be delayed by:
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Weather conditions
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Road closures
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Unforeseen courier issues
We’ll always notify you if there’s a delay.
📞 Contact Us
Need help with your delivery?
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Phone: 9853 7284
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Email: salesmarketing@bountifulss.com.sg
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Business Hours: Mon–Fri, 9 AM – 6 PM
📝 Terms Updates
These terms may be updated from time to time.
The latest version will always be available here on our website.





